Bitkub, essentially the most closely trafficked crypto change in Thailand, introduced immediately that it’ll cease accepting new clients within the foreseeable future to handle points not too long ago recognized by regulators.
The Thai Securities and Trade Fee ordered the favored platform to halt accepting new purchasers till it improves its technical infrastructure to deal with excessive ranges of demand. In accordance with a report within the Bangkok Submit, the suspension covers all onboarding phases, together with consumer registration, pending purposes and id verification processes.
Regulators have issued enchancment orders for Bitkub and different Thai cryptocurrency exchanges after customers had been blocked from buying and selling throughout vital value spikes in January.
On January 20, the monetary watchdog gave the change 5 days to unravel the technical points after three separate incidents. Primarily, their desktop platform suffered buying and selling outages, the longest of which lasted 16 hours, prompting issues that Bitkub could not be capable of deal with present turnover not to mention maintain capability for future surges.
Bitcoin Exercise Causes Platform Failure
The most important purpose behind the rising variety of outages was the spike in crypto costs, particularly associated to intense buying and selling volumes or Bitcoin’s stressed bull runs. Clients voiced their displeasure about technical difficulties that hinder exercise at Bitkub, because it prevented them from benefiting from the Bitcoin exercise.
A supply quoted by Bangkok Submit stated Bitkub not solely wants to handle fixed interruptions within the providers, however was additionally required to deal with extra points, together with permitting clients to withdraw their funds instantly in case of a system failure. The favored platform was additionally ordered to supply a verification system to precisely confirm clients’ id and cater to the rising variety of Thai buyers flocking to cryptos.
Lastly, Bitkub was requested to submit a enterprise continuity plan throughout emergency circumstances, and likewise a criticism system to handle clients’ claims.
Bitkub, which acknowledged the SEC’s decision and shut down consumer onboarding, is reportedly the most important crypto change in Thailand, accounting for some 90% share of the native market.
Regardless of the continued improvement in crypto exchanges’ technical infrastructure and engineering workers, the most recent incident reminds crypto merchants that entry to even main platforms could develop into degraded or unavailable throughout instances of great volatility or quantity.